Frequently Asked Questions
Click the relevant topic below for help with your query.
{SALON} has a firm focus on keeping our clients and team safe. As well as maintaining a spotless salon, we also adhere to all of the Government guidelines regarding Covid, including social distancing and personal hygiene. Read about our Covid safety measures here {COVID}
We love welcoming clients old and new into {SALON} in {LOCATION}. You can see our opening times here {CONTACT}
It's very easy to book a hair appointment at {SALON}. You can call us on {PHONE}, book online here {BOOK} or download our apps {APPS}
We open late on {LATEDAY}. Check out our opening times here {CONTACT}
Our stylists are highly trained and experienced in cutting and styling hair. We can create a wide range of looks including short chic haircuts, mid-length styles, bobs and lobs, and long hairstyles for women. We also offer a haircutting and styling service for men.
Yes. Our highly trained hair colour technicians are experts in balayage and ombre hair colour. Find out more about balayage here {COLOUR}
Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.
We are a unisex salon offering haircutting and styling for men and women. Find out more about our men's hair services here {MENS}
All our stylists are highly trained but some have more experience than others which is reflected in their job titles and our pricing structure. If you are looking for a complex hair colour such as balayage, ombre or even a colour correction, we recommend you book in with one of our more experienced colourists. If you are unsure, please call the salon on {PHONE} and we can help match the right stylist to your hair needs.
Our clients tell us we are the best hair salon in {LOCATION} because we offer such a great range of hair services as well as five star customer service.
We are the top hairdressers in {LOCATION} and have dozens of five star salon reviews from delighted guests. You can read some of our reviews here {REVIEWS} to find out why we are the number one salon in {LOCATION} for cutting, styling and hair colour.
No, Alisa systems are not chemical straightening treatments but anti-frizz/smoothing treatments.
Yes! You can still have a hair smoothing treatment without the loss of volume in the roots.
Prices for our hair smoothing treatments can be found here.
Absoloutley! The Alisa Systems can be used on all hair types, even colored and/or bleached hair.
With correct maintenance, your Alisa Treatment can last for more than 90 days.
Yes, results can vary slightly depending on your particular hair type and texture.
Don't panic! You can still have a Brazilian Keratin treatment, but to prevent the loss of volume in the roots, we would avoid applying the Anti-Volume treatment on the roots. After shampooing the hair would be blow-dried with body and volume.
Ultimately, it’s down to you and how comfortable you feel but after the First Trimester (the first 3 months), a Pregnant client can have a Brazilian Keratin treatment. Good ventilation is as always very important.
Yes, you can, but you may find the results of your Brazilian Keratin treatment do not last as long due to the effects of the Chlorine. What we would suggest is to have a Brazilian Keratin mini-treatment which can be done every 5 or so weeks, it is quicker to apply with very similar results but not as long lasting.
A perm, also known as a permanent wave, is where curls, waves and volume are added to the hair permanently.
With care your new American Wave Perm delivered by the perming experts at both our hairdressing salon in Langley Park will last approximately 3-4 months. this can vary depending on the length, type and wave in your hair.
You can have the new American Wave perm carried out 2-3 times a year. This can largely depend however on the condition of your hair.
Allow at least 48 hours after your hair perming service before shampooing.
Do not use a brush on your newly permed hair. Instead, gentle comb the hair when wet.
Refrain from using hair ties, metal clips and headbands for the first week after your perm.
Yes, The Salon in Langley Park is proud to offer free hair extension consultations. You can request a consultation by calling our reception team on 0191 373 3366.
When it comes to Great Lengths, Zen and Balmain hair extensions in Durham, The Salon has long been regarded as the experts. Our team of hair extensions specialists will take the time to carefully explain the difference between the various extension types and fitting methods available at the salon.
This will depend on the application method you have choosen. Your extension stylist will give aftercare advice and tips to ensure your new locks stay looking great long after you've left the salon.
Great Lengths, Zen & Balmain hair extensions require little maintenance, but like your own hair, to keep it healthy and looking good there is a little work. Brushing it regularly, wearing it up to sleep at night, and using the correct recommended products will all increase your hair's longevity.
We use 100% human hair extensions, they can be treated in just the same way as your own hair –straightened, curled, permed, and even coloured. However, we do advise using the recomended styling products to help keep your hair in tip-top condition.
We will offer you a full consultation at our hairdressers in Durham where we will discuss your requirements. Only then will we be able to give you a price for your new look and of course, this can be tailored to suit your budget.
This will largely depend on how many extensions you are having and the application system being used. Your stylist will be able to discuss this with you further at your consultation.
This will depend on the application technique that was used to attach your extensions. Why not book a free consultation with one of our Durham hair extension experts? They will happily guide you through your choices and explain the process.
Yes you do. We are a colour responsible salon which means we will require you to pop in for a quick skin test 48 hours prior to your hair colour appointment.
Yes we do! During your consultation your experienced stylist will chat through the different techniques and shades available to ensure you get the look you desire.
Call us on 0191 373 3366 to find out more, or book online using our quick and easy system.
Balayage is a hair colouring technique where the stylist paints the colour onto the hair to create a natural, sun-kissed look. Unlike traditional highlights, which often use foil for uniform streaks, balayage involves freehand painting for a softer and more blended effect.
The exact cost of your balayage will depend on the level of stylist you choose and the specific services you select. All of this will be discussed with you during your consultation.
Yes, balayage works beautifully on red hair! The technique can enhance natural red tones or add dimension with complementary shades like copper, auburn, gold, or even soft caramel highlights.
We think so! Read our salon reviews from clients who have loved their colouring service at The Salon, Langley Park.
This largely depends on the hair colouring technique you have had and your hair type and texture. Root touchs up are between 4-6 weeks while a balayage service will need less salon visits as it offers a more natural look. Book a free colour consultation with a member of our team who will happily chat through your options.
Our professional colourists are highly skilled and will never compromise the condition of your hair. If your hair is damaged they may suggest a course of conditioning treatments to help repair brojen bonds and make your hair look healthy and radiant once more.
Yes we do. Your talented stylists at The Salon, Langley Park will guide you in choosing the best shades and techniques to help you transition beautifully to a natural grey hair colour.
We do indeed. We offer a range of colour corection services. If you have a hair colour problem that needs fixed please book a consultation with a member of our team.
A colour test is also known as an alergy alert test or skin test and involves having a small amount of hair colour applied to your skin (normally behind the ear) to check for any adverse reactions to the products we use.
Our prices vary depending on which level of stylist you choose and the exact service you will require. Your stylist will discuss this with you during your consultation and when a plan of action has been agreed will be able to give you an exact cost. It is important to note that hair colour correction can not always be fixed in one service, you may require several trips to the salon to achieve the look you desire.
Yes. we offer a range of deep conditioning hair treatments that can be carried out at the back wash including Schwarzkopf Fibre Clinix and Olaplex which can be added to your hair colour mix during the colouring service. Your stylist will also happily recommend the most suitable professional products for damaged hair to help get your hair looking and feeling healthy once more.
Book your hair colour appointment or consultation with one of our professional team by giving us a call 0191 373 3366 or book online.
Yes we can! Book a consultation with a member of our talented hair colouring team who will discuss your options.
We can. We will assess your hair's condition and design a personalised plan to restore its health.
During your consultation, our expert colourists will evaluate your hair, discuss your desired colour, and explain the colouring process and costs. This ensures you achieve exceptional results every time.
If your hair is particularly dry or damaged, a strand test may be necessary to assess its health. We would not proceed with colouring if it could cause further damage. A colour test will also be carried out.