Lorna is a confident and out-going member of The Salon team. She has a keen eye for detail and demonstrates the highest standards of customer care at all times. She is passionate about delivering world class customer service and wants all our customers to have a 1st class Salon experience whilst here in The Salon.
Always with a smile on her face Lorna is enthusiastic about treating each client as individuals and creating a welcoming and friendly atmosphere.
Originally from Leeds and having travelled and lived throughout the world Lorna now calls Langley Park her home and is pleased to be part of a successful local thriving business.
Lorna’s expertise lies in recommending the right stylist, for the client by gaining a good understanding of their needs, her warm and sincere approach to customer service and her commitment to providing up to date information on our latest offers, promotions and products. Making sure each customer leaves happy and with a smile on their face.
Lorna is definitely the organiser or ‘mam’ of the Salon and enjoys motivating and guiding The Salon team. Lorna has qualifications in teaching and enjoys using these skills to lead by example. With a background in training she encourages the team to go out of their way to anticipate and accommodate the client’s every need, ensuring they receive a friendly, efficient service which is sincere and welcoming.