Salon Policies

The Salon, Langley Park deliver the best hair cuts, colours & styles

Salon Policies at The Salon, Langley Park

DEPOSITS

We value our customers – to ensure we can meet demand and avoid missed appointments, please be advised that we require a 50% deposit on ALL bookings. We have introduced a deposit policy to minimise the number of clients not showing up or cancelling at very short notice. 

We respectfully ask that you give us a minimum of 48 hours notice if you wish to cancel or reschedule your appointment. Your deposit will be lost if you fail to show up to your appointment. Your deposit will be retained by the salon should you choose to move your appointment with less than 48 hours’ notice and will be deducted from your future bill. 

When you book your appointment online you are required to pay an amount of 50% of your predicted total bill. When you book via telephone we will advise you of how much deposit is required and take payment over the phone.

SKIN TESTING

While we appreciate this may be an inconvenience, it is important we follow the correct safety procedures for your safety and peace of mind of both clients & stylists. Reactions to hair colour can be serious and even life threatening. There are strict guidelines from manufacturers, insurers, industry bodies around using hair colour.

Everyone MUST have a skin test – there are NO EXCEPTIONS.

Read full details about AAT (Allergy alert Testing) also known as skin testing or patch testing here.

GET IN TOUCH

Please do not hesitate to get in touch if you have any questions about your visit. A member of our team will happily answer any queries you may have. 

Call us: 0191 373 3366

Email: info@thesalon-langleypark.co.uk